All Systems Operational

About This Site

This is Pinpoint's status page, where you'll get updates on how our systems are doing. If there are interruptions to service, we'll post a note here.

As always, if you are experiencing any issues with Pinpoint, don't hesitate to get in touch with us at support@pinpointhq.com and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Pinpoint Operational
90 days ago
99.98 % uptime
Today
Pinpoint Support Operational
90 days ago
100.0 % uptime
Today
Social Advertising Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Pinpoint Candidate Experience
Fetching
Mar 18, 2026
Resume Preview - Viewing Issue
Resolved - > What happened
Users were unable to preview CVs and cover letters within the platform. The preview area appeared blank or showed a "blocked by browser" message. Downloading resumes continued to work normally throughout.

> What caused it
A security update was deployed overnight to protect admins from potentially harmful files. While the protection worked as intended, it had an unintended side effect - it also prevented the resume preview from loading correctly in all browsers.

> What we did
Identified the cause within minutes of being alerted
Deployed a fix to restore normal resume previewing

> What's next
We have applied an alternative security protection using a different approach that doesn't affect the preview.
Mar 18, 10:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 18, 09:16 UTC
Identified - We are aware of an issue affecting the resume/CV preview within the platform. Resumes may appear blank or display a browser blocking message when viewed inline.

**Downloading resumes is unaffected** — you can continue to access candidate resumes using the download button.

Our team has identified the cause and a fix is being deployed soon. We expect normal service to be restored shortly.
We apologise for the inconvenience and will update this page once the fix is live.
Mar 18, 08:22 UTC
Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage