All Systems Operational

About This Site

This is Pinpoint's status page, where you'll get updates on how our systems are doing. If there are interruptions to service, we'll post a note here.

As always, if you are experiencing any issues with Pinpoint, don't hesitate to get in touch with us at support@pinpointhq.com and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Pinpoint Operational
90 days ago
99.98 % uptime
Today
Pinpoint Support Operational
90 days ago
100.0 % uptime
Today
Social Advertising Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Pinpoint Candidate Experience
Fetching
Mar 3, 2026
Service Degradation - Database Write Operations Unavailable
Resolved - Component: Pinpoint → Partial Outage

Investigating - 05:00 UTC:
> We are aware that some users may be unable to perform actions that involve saving or updating data. Our engineering team is actively investigating.

Identified - 06:45 UTC:
> The auto-scaling configured on our primary database infrastructure failed to provision additional storage in response to increased load. As a result, the database entered read-only mode, preventing write operations. We are provisioning additional storage to restore full functionality.

Monitoring - 06:57 UTC:
> Additional storage has been provisioned and write operations have been restored. Our team is monitoring to confirm full stability across all services.

Resolved - 07:01 UTC:
> The issue has been fully resolved and all services are operating normally. We apologise for the disruption and are reviewing our auto-scaling configuration to prevent recurrence.
Mar 3, 05:00 UTC
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage