All Systems Operational

About This Site

This is Pinpoint's status page, where you'll get updates on how our systems are doing. If there are interruptions to service, we'll post a note here.

As always, if you are experiencing any issues with Pinpoint, don't hesitate to get in touch with us at support@pinpointhq.com and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Pinpoint Operational
90 days ago
99.94 % uptime
Today
Pinpoint Support ? Operational
90 days ago
100.0 % uptime
Today
Social Advertising Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Pinpoint Candidate Experience
Fetching
Pinpoint Admin Interface
Fetching
Aug 8, 2025

No incidents reported today.

Aug 7, 2025

No incidents reported.

Aug 6, 2025

No incidents reported.

Aug 5, 2025

No incidents reported.

Aug 4, 2025

No incidents reported.

Aug 3, 2025

No incidents reported.

Aug 2, 2025

No incidents reported.

Aug 1, 2025

No incidents reported.

Jul 31, 2025

No incidents reported.

Jul 30, 2025
Temporary Service Disruption
Resolved - This incident has been resolved.
Jul 30, 14:36 UTC
Monitoring - Earlier today, our platform experienced a temporary disruption due to a sudden and highly unusual surge in external traffic, significantly beyond anything we’ve seen before. This caused intermittent 503 errors and degraded performance for approximately 15 minutes.

We acted quickly to contain the issue and restore full service, including scaling our infrastructure and working closely with our edge network provider to bolster caching and traffic protection systems. Service is now fully operational and stable.

We’re continuing to implement further safeguards to ensure that similar patterns of abnormal traffic cannot affect platform availability in the future. While today’s disruption was limited in scope and duration, we recognise the importance of uninterrupted access to Pinpoint - and are treating this with the seriousness it deserves.

We’ll continue monitoring closely and share any further updates here as needed.
Jul 30, 11:22 UTC
Jul 29, 2025

No incidents reported.

Jul 28, 2025

No incidents reported.

Jul 27, 2025

No incidents reported.

Jul 26, 2025

No incidents reported.

Jul 25, 2025

No incidents reported.

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