Service Unavailability

Incident Report for Pinpoint

Resolved

The earlier service outage has been resolved. Our servers are back online and operating normally. We apologise for the
disruption and are taking steps to prevent this from recurring.
Posted Feb 12, 2026 - 15:02 UTC

Update

Service has stabilised following the earlier outage. Our servers are back online and performing as expected. Our team will
continue to monitor the situation.
Posted Feb 12, 2026 - 14:46 UTC

Monitoring

Service has been mostly restored following an earlier outage. Some users may experience minor intermittent slowness. Our
team continues to monitor as we return to full normal operation.
Posted Feb 12, 2026 - 14:26 UTC

Identified

We are continuing to recover from a service disruption that caused 503 errors. Additional servers have been brought back online and service is improving. Our engineering team is working to restore full capacity.
Posted Feb 12, 2026 - 14:18 UTC

Update

We are currently experiencing a major service disruption. Most requests are returning 503 errors, though limited service is available through a single server. Our engineering team is actively investigating and working to restore full capacity.
Posted Feb 12, 2026 - 14:09 UTC

Investigating

We are currently experiencing a full service outage. All requests are returning 503 errors. Our engineering team is actively investigating and working to restore service as quickly as possible.
Posted Feb 12, 2026 - 14:05 UTC
This incident affected: Pinpoint.