Investigating - 05:00 UTC: > We are aware that some users may be unable to perform actions that involve saving or updating data. Our engineering team is actively investigating.
Identified - 06:45 UTC: > The auto-scaling configured on our primary database infrastructure failed to provision additional storage in response to increased load. As a result, the database entered read-only mode, preventing write operations. We are provisioning additional storage to restore full functionality.
Monitoring - 06:57 UTC: > Additional storage has been provisioned and write operations have been restored. Our team is monitoring to confirm full stability across all services.
Resolved - 07:01 UTC: > The issue has been fully resolved and all services are operating normally. We apologise for the disruption and are reviewing our auto-scaling configuration to prevent recurrence.