Fin (formerly Intercom) has deployed a fix, and the issue now appears to be resolved. Our team once again has access to the support inbox and is responding to your queries.
We'll continue to monitor the situation closely in case anything changes. Thank you for your patience while this issue was being resolved.
Posted Aug 03, 2026 - 16:42 UTC
Monitoring
Our support provider, Fin (formerly Intercom), is currently experiencing a service outage. As a result, we're temporarily unable to respond to support messages.
We're monitoring the situation closely via Fin's status page: https://www.finstatus.com/us-hosting, and we'll resume responding to your questions as soon as the service is restored.